job responsibilities for restaurant team

Job responsibilities of a restaurant manager,

Manage and oversee the entire restaurant operation,

Deliver superior guest services,

Ensuring guest satisfaction,

Plan and develop the overall restaurant marketing strategy,

Organize and supervise shifts,

Hire new employees,

Training and evaluate staff performance,

Estimate consumption forecast,

Control costs and minimize waste,

Nurture a positive working environment,

Monitor operations and initiate corrective actions,

Implement innovative strategies to improve productivity and sales,

Job responsibilities of restaurant head waiter..

Inspecting dining and serving areas, and the equipment in use and storage areas for organisation and cleanliness,

arranging for the replacement of dining room silverware and other supplies, as necessary,

ensuring the highest quality of standards are met for service, cleanliness and profitability,

Supervising restaurant staff,

coordinating work schedules,

Communicating with the guest and/or patron,

Getting feedback from guests or patrons in order to ensure satisfaction with both food and service,

assessing customer complaints, enquiries and recommendations, always striving to provide a better service,

anticipating and addressing the customers’ needs; and

Maintaining a pleasant and welcoming environment for the guests’ enjoyment at all times, ensuring the best dining,

Job responsibilities for restaurant caption..

Always greet and welcome guests promptly in a warm and friendly manner,

Always thank and give fond farewell to guests conveying anticipation for their next visit,

Assist guest with table reservation,

Assist guest while seating,

Ensure guest are serviced within specified time,

Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette,

Able to answer any questions regarding menu and assist with menu selections,

Able to anticipate any unexpected guest need and reacts promptly and tactfully,

Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm,

Serve food courses and beverages to guests,

Set tables according to type of event and service standards,

Record transaction / orders in Point of Sales systems at the time of order,

Communicate with the kitchen regarding any menu questions, the length of wait and product availability,

Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen,

Check with guests to ensure satisfaction with each food course and beverages,

Responsible for clearing, collecting and returning food and beverage items to proper area,

Maintain cleanliness of work areas, china, glass, etc. throughout the shift,

Job responsibilities for restaurant waiter

Ensure that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas,

Takes orders for, service food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner,

Greets guests and presents them with the menu,

Informs guests about the special items for the day and menu changes if any,

Suggest food and beverages to the guest and also try to upsell,

Obtaining revenues, issuing receipts, accepting payments, returning the change,

Performing basic cleaning tasks as needed or directed by supervisor,

Communicate to the guest and provide assistance with their queries,

Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction,

Server food and beverage to the guest as per the course of order,

Observes guests and ensure their satisfaction with the food and service,

Maintaining proper dining experience, delivering items, fulfilling customer needs, offering ,

desserts and drinks, removing courses, replenishing utensils, refilling glasses,

Prepare mixed drinks for service to your customers table,

Properly open and pour wine at the tableside,

Adhere to grooming and appearance standards consistently,

Understands and can communicate products and services available at the resort,

Must have some familiarity with basic cooking skills,

Assist buspersons with stocking and maintaing the resturant par stock levels and side station,

Help  other areas of the restaurant such as answering telephones and completing financial transactions,

Print closing report and drop the cash with the front office / accounts department,

Close the shift on the POS terminal,